From Ecommerce to Roleplay: Build a Custom AI Chatbot [2024]

You've probably heard about AI chatbots changing how we interact, but did you know you can create your own bot in just a few minutes? Thanks to SUCH, anyone can now build a custom bot for business or personal projects, all within the Telegram app.

Whether you need an AI chatbot for ecommerce, a personal virtual assistant, or a bot for productivity, learning, or entertainment, a custom AI chatbot lets you shape its behavior to meet your specific needs. In this article, you'll learn all about these bots, and how easy it is to create a free custom AI chatbot of your own in no time!

The Power of Custom AI

A custom AI chatbot is a SUCH-powered Telegram bot designed to interact with users based on specific needs. These bots look like regular Telegram users, and people can talk to them, send audios (in any language), or photos, and the bot will reply like a person, following your instructions on how to behave, and using the knowledge you provide.

Each time a user sends a message to the bot, and the bot replies, a small amount of AI Credits is consumed. The exact amount depends on factors like the length of the message, the complexity of the bot’s instructions, and the AI model used.

Unlike generic bots, custom AI chatbots can be tailored to handle almost any task. This includes anything you can imagine, such as customer service in ecommerce, roleplay AI chatbots for entertainment or interactive storytelling, and more.

These bots are made in 3 simple steps:

1. Send /new to @BotFather in Telegram, give your bot a name and username, and copy the API Token.
2. Send /newbot to @SUCH in Telegram, and paste the token you copied in step 1.
3. Click the Manage Settings button, turn on the Bot AI button in the settings, and give your bot instructions and knowledge.

Key Features of AI Chatbots

• Flexibility: Easily adjustable to meet different needs. You can give it your own instructions and knowledge, and even turn it easily into a Support Bot by just pressing a button.
• Adaptability: Can evolve based on user interactions and feedback. You can also edit instructions, change the AI model (GPT-4o or 4o-mini), and update the provided knowledge at any time.
• Powerful: Equipped with GPT-4o, offering advanced language understanding and a vast knowledge base, covering a wide range of topics and languages without configuration.
• Economical: Handles tasks that would otherwise require paid human resources, saving money.
• Monitorable: All the bot interactions are stored in your SUCH web app and remain in the Closed Chats folder until the user sends the /human command to the bot, you manually move them to Open or Snoozed, or AI Credits are depleted.

Benefits of AI Chatbots Across Industries

The benefits of custom AI chatbots can be significant because you can easily add specific instructions and knowledge for it to work exactly as each individual or organization needs.

Here are some examples of the benefits these bots provide in different industries:

Ecommerce

Having a tailored AI chatbot for ecommerce can improve customer interaction, leading to higher sales and better customer service.

• Boosts engagement with personalized shopping experiences.
• Increases conversion rates through timely recommendations.
• Reduces operational costs by automating customer support.

Entertainment

These chatbots enhance gaming and interactive experiences by creating immersive, responsive characters.

• Roleplay AI chatbots enhance gaming creating lifelike characters that interact with players.
• Provide real-time interaction with characters or trivia-like or text-based games.
• Engages users with dynamic, adaptive content.

Software Development

Chatbots streamline customer support and testing processes, saving time and resources.

• Automates repetitive tasks and debugging.
• Provides instant support for users and clients.
• Facilitates better feedback collection.

Healthcare and Wellness

In the healthcare and wellness industries, AI chatbots improve patient interaction, offering support and information around the clock.

• Enhances patient engagement with human-like support.
• Provides instant answers to common medical questions helping reduce burden with automated triage.
• Manage patient inquiries and direct them to the appropriate resources or professionals.

How to Build Your Own Custom Bot

Although building something so powerful may sound like a hard task, thanks to SUCH it’s a easy as doing just a few clicks or taps, and in less than a couple minutes you can have your own AI chatbot.

To create a bot now, just send /new to @SUCH. Follow the steps prompted by the bot. Open the Manage Settings page and toggle Bot AI to on.

Now you’ll learn all about selecting the right model, adding instructions and knowledge, customizing your bot, and understanding the costs involved.

Customization

While creating your bot through @BotFather by sending the /new command, you’ll give your bot a name and a unique username that must end in “bot.” Keep in mind that this username can’t be easily changed later, so choose carefully.

This username will also be the public address of your bot. Anyone can type a link to your bot or open it in Telegram by typing @ at the beginning of the username. Outside Telegram, users just need to add t.me/ before your bot’s username.

For example @SuchSupportBot or t.me/SuchSupportBot

Once the basics are set up, you can customize your bot’s apeareance, such as display picture, description, and other info, just like you would when editing your own Telegram profile, groups, or channels.

SUCH also allows further customization, such as creating custom commands for your bot or removing SUCH branding. You can also add a welcome message that users will see the first time they start the bot, guiding them on how to interact with it.

Instructions and Model

When setting up your custom AI chatbot, choosing the right model and writing clear instructions are essential steps to ensure your bot works as expected.

1. Selecting the Model:
   • GPT-4o: This is the highest-performing model available, offering the best response quality. It’s ideal for tasks requiring complex language processing and detailed responses.
   • GPT-4o-mini: This is a more cost-effective option. While it provides slightly less detailed responses, it’s perfect for situations where saving on expenses is a priority without sacrificing too much quality.
2. Choosing the Bot Mode:
   • Support Bot: Designed specifically for customer support, this mode is tailored to provide information and assistance based on the knowledge you provide. It’s ideal for handling customer inquiries and offering help within a defined scope.
   • Custom Bot: This mode allows you to create a bot with specific, unique functionalities beyond standard customer support. It’s perfect if you need a bot for tasks like roleplay, interactive storytelling, or any specialized application.
3. Writing Effective Instructions:
   • Detailed Instructions: In the “Bot AI Instructions” section, you’ll need to enter detailed guidance on what your bot should do and how it should respond. This includes specifying allowed topics to control the bot’s scope and prevent it from addressing irrelevant subjects.
   • Good Practices: Keep instructions clear and concise. Remember, these instructions are processed every time the bot generates a response, and longer instructions consume more AI Credits. It’s best to balance thoroughness with brevity to minimize costs while ensuring the bot behaves as expected.
   • Ongoing Refinement: Regularly test the bot’s responses and refine the instructions based on user interactions and feedback. This helps improve the bot’s performance over time.

Knowledge

Adding relevant knowledge to your AI chatbot is crucial for enhancing its ability to provide accurate and useful responses. Here’s how to do it effectively:

1. Providing Knowledge:
   • Adding Text Blocks: In the “Bot Knowledge” section, you can add blocks of text containing the essential information your bot needs to perform its tasks. This could include details about your business, product information, FAQs, or any other data the bot should use to answer queries.
   • Structured Information: Organize the knowledge into clear, separate blocks. This helps the bot access the right information quickly and accurately during interactions.
2. Best Practices for Knowledge Management:
   • Relevance and Focus: Only include knowledge that is directly relevant to the bot’s purpose. Overloading the bot with unnecessary or redundant information can lead to confusion, inefficient responses, and high AI Credits consumption.
   • Regular Updates: Just like instructions, the knowledge base should be regularly updated to reflect new information, changes in your business, or shifts in user needs. This ensures the bot remains accurate and helpful.
   • Testing and Feedback: After adding knowledge, test the bot to ensure it’s using the information correctly. Monitor your bot interactions, and make adjustments as necessary based on how well the bot performs in real interactions.

By carefully selecting the model, writing clear instructions, and providing relevant knowledge, you can create a powerful custom AI chatbot that meets your specific needs while managing costs effectively.

Cost

Creating and maintaining a custom AI chatbot with SUCH involves the use of AI Credits. All new bots include 1 AI Credit for testing, while SUCH PRO bots receive 19 cumulative AI Credits each month.

Understanding how these credits are consumed will help you manage costs effectively.

1. AI Credit Consumption:
   • Bot Instructions: The length of the instructions you provide directly impacts credit usage. Longer instructions require more credits because they are processed with every interaction. To optimize costs, it’s important to keep instructions concise yet comprehensive. This is why, when writing instructions, aim for minimalistic but sufficient guidance that covers all necessary aspects of the bot’s behavior.
   • Message Length: Both incoming and outgoing message lengths affect credit usage. The more extensive the conversation, the more credits are consumed. This means it’s good to instruct the bot to generate clear and concise responses to minimize unnecessary output.
   • AI Model: The model you select also affects the cost. For instance, GPT-4o-mini is about 25-30 times cheaper than GPT-4o, making it a more economical option for tasks that do not require the highest level of language processing.
2. Pricing and Managing AI Credits:
   • Pricing: AI Credits are priced at $1 per credit. New bots receive 1 free AI Credit to help you understand usage costs, while SUCH PRO bots get 19 AI Credits with each subscription renewal.
   • Credit Expiration: All purchased or gifted AI Credits expire 1 year from the date of purchase or renewal. Renewal Credits will roll over if unused within the month and remain valid even if the PRO subscription is canceled. However, AI Credits are non-refundable and non-transferable, and they cannot be converted back to USD.
3. Cost-Saving Tips:
   • Optimize Instructions: As mentioned earlier, keep your bot’s instructions as brief as possible without losing necessary details. This reduces the credit consumption for each interaction.
   • Efficient Responses: Output tokens (the words generated by the bot) are more expensive than input tokens (the words users input). Therefore, instruct your bot to provide minimalistic yet effective responses, reducing the overall cost.

By understanding and managing these factors, you can create an efficient and cost-effective AI chatbot that serves your needs.

Live Demo Custom AI Chatbots

Test and have fun with some of the bots we’ve created with simple custom instructions:

Recipe Mate Bot (@RecipeMateAIbot)

Suggests recipes and guides users through cooking based on provided ingredients via photo, text, or emojis.

Grammar Fixer Bot (@GrammarFixerAIbot)

Corrects provided sentences and explains corrections in simple terms.

‍Story Writer Bot (@StoryWriterAIbot)

Creates fun bedtime stories for children based on their age and daily activities.

‍Meme Explainer Bot (@MemeExplainerBot)

Provides simple and humorous explanations of given memes.‍

‍Emoji Sender Bot (@EmojiSenderBot)

Sends responses using only emojis to create messages in a fun and expressive way.‍

‍Guess the Movie GameBot (@GuessTheMovieAIbot)

A fun game bot where users guess the movie based on a series of emojis representing key elements of a film.

Conclusion

AI chatbots are transforming how we interact, and now, with SUCH, you can easily create your own custom bot in just a few minutes. Whether you need a bot for ecommerce, personal projects, or any other purpose, customization allows you to tailor it to your specific needs.

By following simple steps, you can design a flexible, adaptable, and economical AI assistant that fits your unique requirements. With endless possibilities, it’s time to start building your custom AI chatbot and experience the benefits firsthand.

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