How to Build AI Chatbots with Interactive Features for Free in 2025

Telegram chatbots help businesses and communities communicate automatically and efficiently. To make your bot more useful and engaging, you can add interactive features that improve the user experience.

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Features like custom commands, web app integrations, and branding options can make your bot more interactive and professional.

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In this guide, we’ll show you how to set up these features to make your Telegram chatbot more effective and user-friendly.

Adding Custom Commands in Telegram Bots

Telegram bots built with SUCH bot builder can respond to commands with pre-set replies. Custom commands allow you to create buttons inside your bot’s clickable menu, making it easy for users to interact with your bot.

For example, you can set up a command like /help, which provides users with a menu button linking them to a Help Center.

Creating Custom Commands

1. Send /set_command to your bot: This initiates the process of adding a command.
2. Define the command (starting with /): For example, /tutorial_video.
3. Provide the response message: This can include text, links, videos, images, or files. You can also add buttons to direct users to external pages.
4. Add a short description: Telegram allows descriptions between 3 and 256 characters. If you don’t want the command to appear in the bot’s menu, enter -.

Advantages of Using Custom Commands

• Quick access to FAQs: Automate replies instead of manually sending information.
• Improved user experience: Users can get the information they need instantly.
• Organized bot menu: Makes it easy for users to navigate different features.

Note: If you want to add buttons to your Telegram channel posts, SUCH has you covered that, too. Here’s our guide to adding buttons to your posts in Telegram.

Attaching a Web App to Your Telegram Bot

For advanced users, you can attach a web app that users access directly from the bot. This is a powerful way to integrate outside resources, customer portals, or interactive tools into Telegram.

For example, you can attach a product catalog, an FAQ page, or a booking system to your bot, allowing users to access these services without leaving Telegram.

Steps to Add a Web App to a Telegram Bot

1. Send /menu_button to @SUCH.
2. Select your bot and choose "Web app."
3. Enter a name for your button: Example: "Product Wiki". This is what users will see in the bot’s menu.
4. Provide the URL of your web app or webpage.

Benefits of Integrating Web Apps

• Access to external resources directly from the bot: No need to send separate links.
• Enhanced functionality and user engagement: Users can interact with full web-based services without leaving Telegram.
• Integration of help pages, feedback forms, or informational content: Ideal for customer service, product information, and member portals.

Branding and Customization

Establishing a strong brand identity for your Telegram bot is crucial for creating a memorable user experience. Consistent branding builds trust and recognition among your audience. Here's how you can customize your bot:

Profile Photo

Choose a clear image that reflects your brand's identity. This is often the first impression users have of your bot.

Steps to Set a Profile Picture:

1. Open a chat with @BotFather in Telegram.
2. Send the command /setuserpic.
3. Select your bot from the list.
4. Upload the desired photo.

Bot Description

Craft a concise description (up to 512 characters) that outlines your bot's purpose and functionalities. This helps users understand the value your bot offers.

Steps to Set a Description:

1. In the chat with @BotFather, send /setdescription.
2. Choose your bot.
3. Enter and send your description.

Bot About Text

The "About" text is a short bio (up to 120 characters) that appears in your bot's profile and link previews.

Steps to Set About Text:

1. Send /setabouttext to @BotFather.
2. Select your bot.
3. Enter and send your "About" text.

Description Picture

Adding a description picture enhances the visual appeal of your bot and provides users with a quick understanding of its functionality.

Steps to Set a Description Picture:

1. Open the @BotFather bot in Telegram.
2. Select the bot you want to add a description picture to.
3. Click "Edit Bot," then "Edit Description Picture."
4. Upload a description photo for the bot, preferably 640x360 pixels.

Welcome Message

A friendly welcome message greets new users and guides them on how to interact with your bot.

Steps to Set a Welcome Message Using SUCH:

1. Log in to your SUCH account and select your project.
2. Navigate to "Project Settings."
3. Click on "Welcome message."
4. Compose your personalized welcome message.
5. Click "Save" to apply the changes.

For further detailed instructions, refer to the SUCH Help Center.

AI Automation

Enhance user interactions by integrating AI automation through SUCH. This allows your bot to provide intelligent responses and handle complex queries.

Steps to Add AI Automation in SUCH:

1. Log in to your SUCH account and select your project.
2. Navigate to "Project Settings."
3. Toggle the "Bot AI" switch to ON.
4. Click on "Bot AI Instructions."
5. Choose your model (GPT-4o or GPT-4o-mini).
6. Select the appropriate bot mode:
   
   • Support Bot: Designed to handle customer support inquiries.
   • Custom Bot: Allows for unique functionalities beyond customer support.
7. Enter detailed instructions on how your bot should respond to users.
8. Click "Save" to apply the instructions.
9. Navigate to "Bot Knowledge."
10. Add text blocks with relevant information about your business or project.
11. Click "Save" to store the knowledge base.

For further guidance, visit the SUCH Help Center.

By following these steps, you can create a more engaging experience for your users, helping your bot effectively represent your brand.

Conclusion

Enhancing your Telegram chatbot with interactive elements such as custom commands, web app integrations, and thoughtful branding and customization not only improves functionality but also creates a more engaging and user-friendly experience. 

By investing time in these enhancements, you can ensure your bot effectively represents your brand and meets the needs of your audience, leading to increased satisfaction and loyalty. Get started with SUCH today, and build an interactive chatbot for Telegram.

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