This guide will take you step-by-step through setting up your Telegram chatbot for free and boost your customer support automation.

Learn how to easily enable, add, or disable comments on your Telegram channel to boost subscriber engagement and grow your community fast.
Telegram channels are usually one-way: only the admin can post messages. By default, members of a channel cannot comment or chat under the posts.
If you have a Telegram channel and want to enable comments on Telegram channel posts, here you’ll learn how to allow comments in Telegram channel messages by using a Discussion Group (a linked chat for your channel).
Enabling comments on a Telegram channel is done by linking a discussion group to your channel . Once linked, every new post in the channel will have a “comment” button that opens a comment thread for that post.
You must be the channel admin/owner to do this, and you’ll need an existing group (or create a new group) to link as the discussion. Follow the steps below to add comments to Telegram channel posts using the official discussion feature:
Done! Once the discussion group is linked, a comments button will automatically appear under each channel message (for new posts going forward). The button usually shows as a chat bubble icon with text like “Comments” or “X comments” (X being the number of comments). Channel subscribers can click this to view or add comments.
Important Notes:
Now that you know how to allow comments in Telegram channel posts, let’s see how to turn this feature off if needed.
If you enabled comments on your Telegram channel but later decide you no longer want subscribers to comment on posts, you can disable the comment feature anytime.
Disabling comments is basically done by unlinking or removing the discussion group from your channel’s settings. This will remove the comment button from your channel posts and prevent any new commenting.
Follow these steps to disable (remove) comments on a Telegram channel:
Done! Comments are now disabled on your channel posts. After unlinking, your channel will no longer have a discussion group attached. Comments will be disabled. The comment button will disappear from all your channel posts (it may take a moment to update). Essentially, you have removed the comments section from your Telegram channel.
Note: You can re-enable comments anytime by linking a group again. Disabling (unlinking) doesn’t delete any existing comments in the old group; it just severs the connection. If you link a group again later, it will start fresh for new posts (old posts won’t retroactively get comment sections if they didn’t have one before). And yes – Telegram allows you to enable or disable comments (link/unlink discussion group) as often as you need .
If you want to remove the comment section only for a specific post (while keeping comments on for others), Telegram doesn’t offer a direct per-post toggle in the UI. A workaround is to delete that post’s forwarded message in the discussion group – this will remove its comment thread . But generally, it’s simpler to just leave comments on or off for the whole channel.
To enhance your channel further, Telegram admins can use SUCH bots to automate customer service and improve user experience.
For example, you can easily create a Telegram support chatbot to automatically answer your subscribers' common questions. This way, your members get instant help, stay engaged, and your channel becomes easier to manage.
Many admins also use bots to offer assistance or handle FAQs. This helps keep your channel organized and subscribers happy—even without enabling discussion groups.
Adding a comments section to your Telegram channel is a fantastic way to transform a passive broadcast into an active community. We’ve shown you how to enable comments on Telegram channel posts by linking a discussion group – this allows your subscribers to comment and discuss each post right in Telegram. We also covered how to disable comments on Telegram channel by unlinking the discussion group if you ever need to turn off the conversation.
With comments enabled, you can engage with your audience, gather feedback, and build a stronger community around your channel. Remember to moderate the discussion group to keep things civil, and set clear rules if necessary. If your channel grows, consider assigning admins to help manage the comments and ensure a positive environment.
Happy Telegramming, and enjoy the conversations on your channel!
This guide will take you step-by-step through setting up your Telegram chatbot for free and boost your customer support automation.
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